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  Wednesday, 13 July 2022
  4 Replies
  2K Visits
0
Votes
Undo
Hi there,

Basically we have some new invoicing software that scans invoices that are attached to emails and posts them automatically for us.

I'm trying to ensure that emails only have invoices attached and not other documents such as terms and conditions, price lists etc.

I have turned on Auto Detach and setup some rules - however when there are multiple attachments (e.g. Invoice, Terms & Conditions and Price List) only one of the unwanted attachments is detached. Any idea how I change this so it iterates through all rules?

Kind regards,

Berian
2 months ago
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#2875
0
Votes
Undo
Hi Berian,

Could you please attach a screenshot of your rules for Auto Detach?

Thanks in advance.

Amanda
2 months ago
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#2877
0
Votes
Undo
Apologies, I tried to attach an image but it wasn't letting me - so I tried to to embed an image.

Hopefully this works better!

https://i.ibb.co/QDFHR8B/Screenshot-1.jpg
2 months ago
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#2878
0
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Undo
Also, although it states that the rules apply in order from top to bottom.

When you adjust the order, and click ok. If you go back to the rules - the order doesn't actually change.
2 months ago
·
#2904
0
Votes
Undo
Hi there,

Sorry for the late reply. Please download the beta version: https://download.extendoffice.com/downloads/Kutools-for-Outlook/Beta/OutlookKutoolsSetup.exe

The version above should apply all the rules you created. If it has any problem, please let me know :)

About the rule order, sorry that it does not support changing. But overall, the order only decides which attachment to be detached first, ultimately all the attachments with the keywords that are checked will be detached.

Amanda
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